PLUGR Terms of Use for our entire platform. Read in full.
Effective Date: March 4, 2025
Description of Service and Acceptance of Terms
Changes to these Terms
Access and Use of the Services
Subscriptions and Billing
Accounts and Registration
Collection and Use of Personal Information
User Reviews, Comments, and Other Material
Linked Destinations and Advertising
Trademarks
Unsolicited Submissions
Disclaimer of Warranties, Limitation of Liability and Indemnity
Notice and Procedure for Claims of Copyright Infringement
Arbitration of Claims
Limitation on Time to Bring a Claim
General Information
More Terms
PLUGR Terms of Use for our entire platform. Read in full.
Effective Date: March 4, 2025
Description of Service and Acceptance of Terms
Changes to these Terms
Access and Use of the Services
Subscriptions and Billing
Accounts and Registration
Collection and Use of Personal Information
User Reviews, Comments, and Other Material
Linked Destinations and Advertising
Trademarks
Unsolicited Submissions
Disclaimer of Warranties, Limitation of Liability and Indemnity
Notice and Procedure for Claims of Copyright Infringement
Arbitration of Claims
Limitation on Time to Bring a Claim
General Information
More Terms
Greetings from Plugr! It gives us great pleasure to provide you the services listed below for your own amusement and pleasure, subject to these Terms of Use ("Terms"). Please read these terms carefully, taking a moment to do so.
We wanted to draw your attention to a topic you will learn more about later as a preliminary matter. We at Plugr anticipate that any problems you may encounter while using our services can be fixed by our excellent customer support staff, who can be reached through our Help Center at hulu.com/help. Please be aware that these terms require individual arbitration rather than jury trials or class actions in the unlikely event that a dispute between us cannot be settled. Furthermore, THESE TERMS SPECIFICALLY SET FORTH AVAILABLE REMEDIES FOR YOU. FOR MORE INFORMATION, PLEASE VIEW SECTIONS 11 AND 13.
1._ DESCRIPTION OF SERVICE AND ACCEPTANCE OF TERMS
Users of Plugr Watch, LLC's ("Plugr," "we," "us", “our,” and “us” Plugr Watch, LLC. “Plugr” refers to this platform and the services offered by us, including the Plugr iOS app, the Plugr Android app, Plugr APIs, Plugr embeds, www.plugr.life and Plugr’s other websites. By using Plugr, you agree to these terms and to the other policies we post, including the Privacy Policy, Community Guidelines and Benefit Guidelines. Please read them carefully and let us know if you have any questions.) online video service can choose from a variety of live and on-demand programming options, including movies, TV series, clips, and other content (collectively, the "Content"). We refer to our video service, the Content, our player for watching the Content (the "Video Player"), and any other goods, features, equipment, supplies, or other services (including third-party branded services) that Plugr occasionally offers via a range of Access Points (described below) as the "Services." The term "Access Points" refers to the various locations where any Services are accessible, such as the plugr.life website (the "Plugr Site"), applications, and websites and applications of Plugr's third-party distribution partners. It also includes other websites where users or website operators have the authorization to embed the Video Player or have obtained another license. Please read them carefully and let us know if you have any questions. For information about our data practices, please see our Privacy Policy and our Cookie Policy. We collect, use, and share information in accordance with those policies.
The Terms, which incorporate by reference our Privacy Policy available at plugr.com/privacy ("Privacy Policy") and any end user license agreement that may accompany the appropriate Service, must be followed to use the Services (including access to the Content). Thus, you acknowledge and agree to these Terms by accessing or using any of the Services through any Access Point (such as by going to the Plugr Site or downloading and opening the Plugr application). Please be aware that your access to and use of a service may be subject to additional terms and limits unique to that service if you subscribe to one that is made available through a third-party website or application.
Note that not all of the Access Points may allow you to use the website addresses (also known as URLs) that are part of these Terms as hyperlinks.
You are responsible for anything that occurs when anyone is signed in to your account, as well as the security of the account. Please contact us immediately if you believe your account is compromised. You can learn more about security in our Security Policy.
2._CHANGES TO THESE TERMS
These Terms may need to be modified from time to time for a variety of reasons. For instance, modifications to the laws or revisions to the way the Services are provided may need to be reflected. These Terms are available at plugr.com/terms on the Plugr Site, and you should review them frequently. We will post a notice on the Plugr Site to advise you of any major changes we make to these Terms. We will also send an email to the email address you most recently gave us before the material change went into effect, if you are a registered user. Any significant modification to these terms will take effect automatically thirty days after they are first posted online, or, if users register or give consent in any other way during this thirty-day period, at the moment of consent or registration, as appropriate.
3._ACCESS AND USE OF THE SERVICES
3.1 Age Limitations. The Services are not intended to be used by children without involvement and approval of a parent or guardian. If you are under the age of 18, you are not permitted to register with Plugr or provide your personal information to Plugr.
3.1a Abusive conduct. Everything that happens on your account is your responsibility. Your account may be terminated by us if you break any of our terms or conditions. Avoid engaging in any illegal activity, mistreating people, abusing Plugr in a technical capacity, or accidentally taking advantage of Plugr in a way that harms us, such as utilizing Plugr as a platform for storage. We could be at risk if you are a creator making money on Plugr because of what you do with those monies. Consequently, we might potentially examine your activities outside of Plugr. The Security Policy and Community Guidelines contain more thorough information. The majority of issues are covered by these terms and rules, but we reserve the right to take legal action if you discover a novel and inventive way to harm Plugr or our community.
3.2 Ownership and License. All rights to the Services are held and retained by Plugr, and Plugr and its content programmers are the owners or controllers of the Content. In addition, copyright, trademark, and other intellectual property laws safeguard the Services and the Content. Having said that, Plugr is happy to provide you with a non-exclusive limited license to use the Services for personal, non-commercial purposes as specified in these Terms, including accessing and viewing the Content through the Video Player on a streaming-only basis. The length of time you have to access each piece of content will change depending on your subscription's conditions and the content's availability for certain privileges. You will receive an explanation of the Services' features, Content offerings, and usage guidelines either during the sign-up process or in other materials that are made available to you.
3.3 Profiles. Depending on the rights availability of each piece of content and the terms of your membership, there will be different times during which you can see it. You will get information about the Services, including content offerings, features, and usage guidelines, when you sign up or through other materials that may be made accessible to you.
3.4 The Content.
Usage Rules and Limitations. It is prohibited for you to remove, alter, circumvent, avoid, interfere with, or use any software, device, internet site, web-based service, or other means to do so. This also includes any digital rights management system, device, or other content protection or access control measure linked to the Content, including geo-filtering mechanisms. Copyright, trademark, or other proprietary notices marked on the Content. To be clear, when using the Services, you are not permitted to use any device or method that hides or distorts your location. Unless specifically allowed by the terms of your subscription or otherwise by Plugr in writing, you may not copy, record, download, stream capture, reproduce, duplicate, archive, distribute, upload, publish, modify, translate, broadcast, perform, display, sell, or transmit or retransmit the Content directly or through the use of any device, software, internet site, web-based service, or other means. Unless Plugr specifically grants permission in writing, you are not allowed to embed the Content, stream or retransmit the Content via any hardware or software program, or make the Content available via frames or in-line links. Additionally, unless Plugr gives permission, you are not permitted to develop, duplicate, distribute, or advertise an index of any substantial portion of the Content. You are not permitted to create a profit-making or non-profit business using the Content. All text, images, layouts, interfaces, logos, photos, audio and video files, and stills are all considered Content under these constraints. Furthermore, unless Plugr specifically grants you permission in writing, you are strictly forbidden from producing derivative works or materials that in any other way are derived from or based on the Content. This includes merchandise, wallpaper, desktop themes, greeting cards, montages, mash-ups, and similar videos. This restriction is in effect even if you plan to provide the derivative materials for free.
Content Subjectivity. Different people tend to react to content in different ways. It's possible that you'll come across something that offends you or is explicit, indecent, or disagreeable. Furthermore, Plugr can not promise that you will agree with the content kinds, genres, categories, and descriptions; they are only recommendations meant to aid in navigation. You understand these hazards.
Content Quality. Plugr makes use of a number of technologies to provide you the best possible viewing experience. Having said that, a number of factors, including the format of the content, your location, the speed and capacity of your internet service, and the devices utilized, may have an impact on the quality of the content, including resolution. The availability of HD and 4K Ultra HD for compatible content is contingent upon your device's capabilities and internet service provider. Your location, internet speed, the quantity of devices connecting to the same network at once, the Content you have chosen, and the setup of the device you are using are some of the variables that affect how long it takes you to start playing Content. Plugr is therefore unable to provide any guarantees of any kind regarding the Content in these regards.
Content Presentation. We want you to get the most out of our services, which includes finding and enjoying new content with ease. Promotional videos (such as trailers or previews) may appear before and after Content that you view on all Services in order to facilitate that process. Please be aware that nothing you see, including legal and medical programs, should be taken as advice. It's also crucial to keep in mind that certain content may involve patterns or sequences of flashing lights, which may be irritating to people who have photosensitive epilepsy or other photo sensitivities.
Temporary Downloads. We are aware that occasionally you might not have access to the internet at the time you want to watch your preferred content. Plugr may allow you to temporarily download specific Content on specific Compatible Devices so that you can watch it while you are offline ("Temporary Downloads"), depending on the Service to which you subscribe. Naturally, there are some restrictions that could alter at any time. These include: (i) the maximum number of devices on which Temporary Downloads can be stored; (ii) the maximum number of Temporary Downloads that can be stored simultaneously across Compatible Devices; (iii) the duration for which Temporary Downloads are accessible to you; and (iv) playback restrictions based on location and device.
Location Access. Distribution of content could be restricted to specific regions. We might thus employ various tools and techniques to confirm your precise location. For instance, in order to watch specific Content made accessible through some Services or to access certain Services, you might need to allow location access on your Compatible Device.
Additional Content. We might occasionally provide you the option to see Content that isn't part of the service you are currently subscribed to. For instance, certain live content may be available to Plugr's on-demand streaming service customers. This extra content is made available by Plugr on a promotional basis; it is entirely up to Plugr to decide whether or not to make it available, who is eligible to watch it, and what credentials are needed to access it. For the sake of clarity, you might need to grant location access for such content, and it might also include adverts.
3.5 Live TV Service
Plugr offers a variety of Services that give users access to various kinds of content. One possible option is to sign up for a service that offers live TV together with additional relevant content, such as on-demand programming ("Live TV Service"). Please be aware of the following if the Live TV service is part of your subscription:
Home. As part of the registration process for the Live TV Service, be sure to select a domestic, non-mobile internet network as your "Home" location. Which streams are deemed "in-home" or "out-of-home," in accordance with your service's standards, will be decided using your home. Additionally, you should use your mobile device to access Plugr from your home location once per 30 days, or at any other interval specified in our Help Center at hulu.com/help, in order to maintain uninterrupted Live TV service.
Regional Sports Networks and Local Affiliates. Even if you use the Services from a location other than your Home, your Home will control your access to any regional sports networks. The location of your device at the moment you access the Services will determine whether you have access to live Content from local affiliates, if any.
Advertisements. The terms of one service won't affect those of another if you subscribe to more than one. For instance, you will continue to see adverts when streaming content from the Live TV Service if you have subscriptions to both the Live TV Service and another service that offers content on-demand free of ads.
Live Content Restrictions. Your location, blackouts, or device-specific restrictions imposed by sports leagues and other content rights holders may make some live content, including sporting events, unavailable.
Cloud DVR. You might be able to record live TV content to your cloud DVR using Plugr. Plugr might also impose storage capacity and duration limits on how long you can keep your recordings saved on your cloud DVR and accessible to you. Even if your subscription or access to any of the networks or channels included in a service is renewed or resumed, you might not have access to recordings you've already made if it is canceled, suspended, interrupted, or otherwise discontinued. Regretfully, Plugr cannot ensure flawless recording, storage, or playback. Except from using the cloud DVR that Plugr has made available to you, you are not permitted to record, copy, store, or distribute any Content. Only the uses that are permitted by copyright and other applicable laws are permitted for your cloud DVR. To find out more about recording live TV content, please visit our Help Center at hulu.com/help.
3.6 The Video Player. Any part of the Video Player, its underlying technology, any device, digital rights management system, or other content protection or access control measure integrated into the Video Player may not be altered, improved, removed, tampered with, or in any other way changed. This restriction prohibits using any method to disable, reverse engineer, alter, tamper with, or otherwise get around the Video Player so that users can't access the Content without: (i) the Video Player being clearly visible, as well as all surrounding elements (such as the graphical user interface, any advertising, copyright notices, and trademarks) of the Access Point where the Video Player is situated; (ii) having complete access to all Video Player functionality, including all interactive, optional, or click-through advertising functionality as well as all video quality and display functionality.
3.7 Embedding a Video Using the Video Player. If Plugr has included an embed option for videos on the Services, you can use the Video Player to embed those videos as long as you don't use it on any website or other place that (i) hosts or contains content that is illegal, infringing, pornographic, obscene, defamatory, libelous, threatening, harassing, vulgar, indecent, profane, hateful, racially or ethnically offensive, encourages criminal activity, violates any law, rule, or regulation, infringes any third party's rights, including intellectual property rights, or is otherwise inappropriate or objectionable to Plugr (at its sole discretion); or (ii) links to illegal or infringing material (collectively, "Unsuitable Material"). Not even for non-commercial use, may you include the Video Player into any hardware or software program. Any website or other location that Plugr deems inappropriate or objectionable may not have its embedding permitted (as assessed by Plugr in its sole discretion).
3.8 Compatible Devices. You must use a computer, mobile device, streaming media player, or other device that satisfies the system and compatibility criteria that we may from time to time specify in order to access the Services (each, a "Compatible Device"). For the most recent list of Compatible Devices, please check our Help Center at hulu.com/help. Please be aware that compatible devices could differ depending on the service and might have additional requirements. Certain devices might be able to stream other types of content, but they might not be able to stream anything from the Live TV service. The features and functions that we offer via the Services may also vary depending on the terms of your subscription and the Compatible Device. The third party that provides the Compatible Device to you will be a third-party beneficiary of these Terms even though they are not a party, provided that you use it to access the Services.
3.9 Simultaneous Streams. Depending on the service, you may be able to view a different number of concurrent streams of content, and account and device authentication may be necessary. For the most recent details on the number of concurrent streams of content that are permitted under the terms of your service, please visit our Help Center at plugr.com/help. "Out-of-home" streams are those that you stream via a connection to a cellular or Wi-Fi network outside of your home, while "in-home" streams are those that you stream through your home internet service, when applicable to your service.
3.10 Internet Service and Data Usage. You need to have a high-speed broadband, wireless, or comparable internet connection from an internet service provider that satisfies particular technical requirements in order to access the Services. Please be aware that additional internet bandwidth may be needed for HD and 4K Ultra HD content, as well as numerous simultaneous streaming. Any fees related to your internet provider that you use to access the Services are your responsibility. Depending on the specifics of your contract with your internet service provider, using the Services may contribute to your data usage.
our Responsibilities. We must all abide by the same traffic laws in order to maintain the Services accessible and safe for everyone to use. You acknowledge that you will abide by all limitations stated in these Terms, including using the Services in a manner that: breaches any third party's intellectual property rights, such as a patent, trademark, trade secret, copyright, privacy, or publicity; utilizes technology or other methods to gain unauthorized access to, index, frame, or link to the Services (including the Content)—including by deleting, turning off, avoiding, or getting around any access control or content protection measures meant to stop illegal downloads, stream captures, linking, framing, reproductions, access to, or distribution of the Services; entails using any automated method to access the Services (including the Content), such as "robots," "spiders," or "offline readers" (apart from conducting individual searches on publicly accessible search engines for the exclusive purpose of, and only to the extent necessary for, creating publicly accessible search indices of the Services, excluding those search engines or indices that host, promote, or link primarily to infringing or unauthorized content);introduces viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
causes harm, renders inoperable, overloads, hinders, or obtains unauthorized access to the Services, encompassing Plugr's computer network, servers, or user accounts;
the act of eliminating, altering, disabling, blocking, hiding, or negatively affecting any advertisements associated with the Services (including the Content);
makes use of the Services to market or advertise services that Plugr has not specifically authorized in writing beforehand;
gathers data contrary to Plugr's privacy policies;
gathers user data with the intention of sending, enabling, or promoting unsolicited bulk or other messages;
encourages fraud by any means, including identity theft;
encourages conduct that would constitute a criminal offense or give rise to civil liability;
defies these Terms or any other rules or regulations that Plugr may impose;
tries to do any of the aforementioned; or
interferes with another party's ability to use and enjoy the Services.
If Plugr determines or reasonably believes in its sole discretion that you have broken these Terms, broken any law, rule, or regulation, engaged in other inappropriate conduct, or for any other business reason, we reserve the right to immediately terminate or restrict your account or your use of the Services, without notice or liability. Naturally, we would like to prevent such an ending; You undertake not to go around, avoid, or bypass any technical means we may employ to block or restrict your prohibited access to or use of the Services. We also reserve the right to pursue appropriate legal action against you. You understand that you will have harmed Plugr significantly, and that it will be very difficult to quantify how much.
3.11 Software Downloads. You might be informed that downloading software or other files or accepting extra terms and conditions is required in order to use some Services or access certain Content. They are hereby integrated into these Terms, unless these extra terms and conditions specify differently.
3.12 Modification/Suspension/Discontinuation. We retain the right to make changes to the Services on a regular basis. The Content's availability will fluctuate over time, as will the Access Points and Compatible Devices that allow users to access the Services. Plugr retains the right to change or eliminate any Access Points and Content that are made available to you via the Services, including certain shows, networks, and channels. Furthermore, you acknowledge that some Content and functionality that may be accessible through one Access Point or Compatible Device may not be accessible through another Access Point or Compatible Device for a variety of reasons, including limitations imposed by content programmers and other restrictions or considerations from third parties. Additionally, Plugr maintains the right to change any aspect or component of the Services, including plans, advertisements, product features and functionality, user interfaces, and promotional features. We may occasionally experiment with or otherwise provide specific features or other elements of the Services, such as promotional features, user interfaces, product features and functionality, plans, pricing, and advertisements, with respect to any or all of our users as part of our ongoing evaluation of the Services. You understand that Plugr has complete discretion to do so at any time and without prior warning. Although we strive not to, we reserve the right, at any time and without prior notice, to modify, suspend, or terminate, either temporarily or permanently, all or part of the Services (including the Content and the Compatible Devices that allow users to access the Services), with regard to any or all users. Additionally, you acknowledge that Plugr shall not be responsible for any changes, pauses, or cancellations made to the Services.
4._SUBSCRIPTIONS AND BILLING.
4.1. Ongoing Subscription and Fees. Although we occasionally provide Content for free, using the Services costs money. We will charge your subscription in advance. Unless and until you cancel your subscription, your account may be suspended or terminated in accordance with these Terms, or your subscription will automatically renew on a recurrent basis for the duration of your membership. Plugr maintains the right to occasionally modify the details of your subscription, including the cost. These modifications take effect at the start of the following Billing Period after the date of the change. We won't be able to notify you of changes in any applicable taxes, but we will provide you with early notification of these changes.
4.2 Payment Method. You must supply a credit card or another payment method that Plugr accepts, as updated from time to time ("Payment Method"), unless otherwise specified. For the duration of your subscription, we will periodically charge your Payment Method a subscription fee in addition to any relevant taxes. Any and all fees associated with your payment method are your exclusive responsibility. We will execute an authorization hold when you submit a Payment Method in an effort to confirm the data you supplied. With this authorization hold, there are no fees associated with it; nevertheless, your available balance or credit limit can be lowered. You can modify your Payment Method details by logging in to the Plugr Site and accessing your account details if you would want to use a different Payment Method than the one you selected when registering.
4.3 Billing Holds. We reserve the right to try invoicing your Payment Method again in the case that we are unable to charge it (for example, if it has expired). We shall automatically start charging you again for your membership to the Services if you or we (via our payment service providers) amend your Payment Method to address a change in validity or expiration date. Should we be unable to successfully charge a legitimate Payment Method, we reserve the right to suspend or terminate your access to the Services. In addition, you still owe money for any amounts you don't pay related to your subscription, such as arbitration or court expenses, reasonable attorneys' fees, bank overdraft fees, collection agency fees, and collection charges.
We might provide you with the option to temporarily suspend your subscription. In the event that you do not cancel before the pause time expires, billing will automatically restart.
4.4 Billing Period. "Billing" as used in these Terms refers to a charge or debit made against your Payment Method, as appropriate. When your free trial expires or your subscription begins, we will automatically charge your payment method. We will continue to do this on each subsequent recurring paying day. The amount of time that separates each recurrent payment date, or "Billing Period," is what determines how long your subscription will last. Charges for one or more Services may be prorated for any portion of a month of service, if appropriate. Go into your account details on the Plugr website and log in to check when your next recurring payment is due. You understand that there may be variations in the date and amount of your bills each Billing Period, such as if your subscription started on a day that wasn't in a particular month (for example, if you had a monthly subscription and started paying on January 31, your payment method would be billed on February 28). These variations could also be caused by free trials and other promotional offers, gift card redemptions, credits applied, or changes to your subscription or payment method.
4.5 Cancellation and Refunds. By signing into your Plugr account and following the directions on your account page on the Plugr Site, you can cancel your subscription. In the event that you purchase the Services from a third party, please refer to Section 4.9 for cancellation policies. To avoid being charged, you must cancel your membership by 11:59 p.m. Eastern time on the day before your next recurring billing period. You will still be able to use the Service after canceling your membership, unless otherwise specified, until the conclusion of your current Billing Period. You might not have ongoing access to your original Service, nevertheless, if you change your subscription to switch from one Service to another Service within your Billing Period. You will also lose any service, referral, and redeemed gift card credits if you cancel, even if you move your billing from Plugr to another company.
Refunds are not available for payments. You will not be credited for any partially utilized Service periods if you change, cancel, or otherwise terminate your account in accordance with these Terms. Under some conditions, Plugr might grant credits on an individual basis. Plugr has complete and exclusive control over the type, quantity, and provision of such credits.
4.6 Free Trials. Occasionally, free trials to a certain service may be available from us, subject to the terms specified at the time of sign-up. Your Plugr account page has information about your free trial available. Free trial eligibility is subject to change at Plugr 's discretion and may depend on a number of variables, such as the service you choose, the time since you last used a free trial, and whether the service is a part of a bundle. It's possible that there are restrictions on combining free trials with other deals.
It is crucial to realize that Plugr will not send you a notification informing you when your free trial has expired or when your monthly payment is due. On the final day of your free trial, you must cancel your subscription before midnight Eastern Time in order to prevent charges to your payment method. For consistency, a "day" for the purposes of these Terms starts at 12:00 a.m. Eastern Time and ends at 11:59 p.m. because the Services are provided in many time zones. Eastern time on the same date in the calendar. As stated in the "Cancellation and Refunds" section of these Terms, you are free to end your subscription at any moment. Cancelling your subscription while using a promotional coupon, other credits, or during a free trial may result in immediate termination.
4.7 Promotions. The specifics of any promotion (such as a bundled subscription, discounted price, or device-specific offer) that we provide to you will be revealed either during the sign-up process or in subsequent materials you receive. Unless you cancel before your promotion expires or as otherwise specified, we will bill your Payment Method for your membership at the then-current, non-promotional price when it ends.
4.8 Pay Per View and Other One-Time Purchase Events. In connection with the Services, we might sell one-time events. Certain events might be provided by a third party; in such case, you might have to use a third-party service to view the event and finish your purchase. At the time of purchase, you will be billed for these occurrences. To be clear, additional restrictions that were given to you during your purchase or in other materials that were made available to you might apply to such events.
4.9 Third-Party Billing. If you want to have access to or be invoiced for the Services through a third party, you will have a direct billing relationship with that third party; further terms may apply; and the scope of the Service offerings may be restricted. You might have to use your account with such a third-party to manage your billing or to cancel or alter your subscription. You release Plugr from any liability relating to your purchase or use of goods or services obtained from third parties.
4.10 Plugr Gift Cards. Gift certificates that can be redeemed for qualified services may be made available by Plugr. Unless the rules of the special offer specifically state otherwise, Plugr gift cards cannot be used in conjunction with or in addition to any special offer. You can check the Plugr Gift Card Terms and Conditions at http://plugr.com/start/gifting_terms. These terms and conditions apply to the purchase and redemption of Plugr gift cards.
5._ACCOUNTS AND REGISTRATION.
All activity on your account, including that of other household members, is your responsibility. You accept responsibility for making sure others abide by these Terms and for their actions when using the Services by granting them access to your account or the ability to establish profiles inside of it.
You must provide correct and current registration information. Please take great care to protect the security and privacy of your password since you are in charge of all account usage, including any illegal use by third parties. You won't have to disclose it to any Plugr agent. If you think there has been any unauthorized use of your account, please contact us using the customer support form available in our Help Center at plugr.com/help.plugr may offer the account holder certain rights, including the right to access information about and delete the account and all associated profiles. You may find information on how to exercise these rights by logging in on the Plugr Site and viewing your account details. Please note, you must first cancel your subscription before you will be able to delete your account. Please see the section "Cancellation and Refunds" above for instructions on how to cancel your subscription.
6._COLLECTION AND USE OF PERSONAL INFORMATION.
Please read Plugr's Privacy Policy, which is accessible at plugr.com/privacy, for details on the company's policies and procedures governing the gathering and use of your information. By way of reference, the Privacy Policy is included in these Terms. Therefore, by accepting these Terms, you acknowledge that the Plugr Privacy Policy that is in force at the time of your use will apply to your presence on the Plugr Site and your use of the Services through any other Access Point or Compatible Device.
7._USER REVIEWS, COMMENTS, AND OTHER MATERIAL.
7.1 Your Posts. Users may be able to publish, transmit, submit, or otherwise post reviews, comments, or other items (collectively, "Post") as part of the Services (collectively, "User Material"). You must abide by the guidelines listed below as well as any additional guidelines specific to any website hosted by Plugr in order to maintain the Services pleasurable for all of our users.
Please take great caution while selecting the user material you post. Please restrict your comments to User Content that is specifically related to the Services. Additionally, you are not permitted to Post User Material that: (i) contains Unsuitable Material (as described in Section 3 above); or (ii) falsely purports to be another person. Please be aware that every time you Post User Material on Plugr through a third-party service, like an email provider or social network, your first and last name or another user ID can be visible to the public. We recommend against posting any more personal information, such your email address, phone number, or street address, but if you do, proceed with caution.
Any User Material you Post must belong to its legitimate owner, or you must have first received their consent. You represent and warrant that you are the owner of the User Material or that you have the authority to grant Plugr the license stated below by uploading User Material. Additionally, you guarantee and indicate that posting your user-generated content does not infringe upon anybody else's rights, including those related to intellectual property, notoriety, or privacy. Furthermore, by posting user material, you also agree to pay any fees, royalties, or other amounts payable to any third party. If Plugr receives appropriate notification that any User Material violates the rights of another individual, we will delete it all. You understand that Plugr makes no guarantees regarding the privacy of any User Material. You do not give Plugr any ownership rights to any user-generated content you post. You must maintain all ownership rights that you had before Posting your User Material after Posting. By uploading your user-generated content, you give Plugr permission to use it for any purpose and on any platform or service in the world, including on or through any Access Point, for as long as it takes, in any media format and on any media channel that is currently in existence or that is later invented. This limited license also includes the ability to modify, delete from, add to, and create derivative works of the user-generated content. The license you give Plugr is fully paid, royalty-free (meaning Plugr won't have to pay you for using your User Material), sublicensable (allowing Hulu to use affiliates, subcontractors, and other partners, like internet content delivery networks, to provide the Services), non-exclusive (meaning we won't prevent you from licensing your User Material to anyone else in addition to Plugr), and fully paid. By uploading your user content, you also provide every user of the services a limited, non-exclusive license to view, use, display, reproduce, distribute, and perform the user content in accordance with these terms and the functionality of the services.
7.2 Third-Party Posts. Please be advised that some user-provided content may be harmful, illegal, inaccurate, or inappropriate despite these limits. No User Material is endorsed by Plugr, and any User Material posted does not represent Hulu's views or policies. As allowed by law, we have the right, but not the duty, to monitor User Material and to remove, limit, or block any User Material that we feel is inappropriate or for any other business purpose. You agree to forgo any legal or equitable rights or remedies you may have against Plugr with respect to any User Material, and Plugr disclaims all responsibility and liability for any such User Material. You can greatly assist us by sending an email to info@plugr.life with the subject line "Inappropriate User Material" reporting any inappropriate User Material you come across.
8._LINKED DESTINATIONS AND ADVERTISING.
8.1 Third-Party Destinations. You should not assume that Plugr owns, manages, or is in any way associated with any other website or location from which we may give links or pointers. We won't notify you when you leave the Services and enter into the terms and conditions (including privacy policies) of another website or location when you click on a link within the Services. The way you use another website or location is not governed by these Terms.
Even if a website or destination links to the Plugr Site or is run by a business that is associated or otherwise linked with Plugr, Plugr is not liable for the policies or content of any website or destination that is not the Plugr Site. You understand and agree that by using the Services, Plugr will not be held accountable or liable to you for any content or other materials maintained and served from websites or locations other than the Plugr Site.
8.2 Third-Party Advertisements and Services. Plugr disclaims all liability for and does not support any third-party content or advertising posted on any Access Point where the Services are accessible. We also disclaim all liability regarding the goods and services that advertisers offer. You understand and agree that Plugr will not be responsible for any damage or claim you may have against an advertiser. Any interactions you have with advertisers while using the Services, such as via participating in interactive commercials, are between you and the advertiser. We encourage you to read the terms of use and privacy policies of the advertiser or other party collecting the information or conducting the transaction. If you provide any confidential or personal information or engage in any transaction through an advertisement, Plugr is not responsible for such information or transaction.
9._ TRADEMARKS.
Plugr is the owner of the trademarks Plugr, the Plugr logo, and other Plugr marks, images, logos, scripts, and sounds. No Plugr trademark may be downloaded, reproduced, or used for any other purpose.
10._ UNSOLICITED SUBMISSIONS.
Unsolicited submissions of any kind, including screenplays, story lines, articles, fan fiction, characters, pictures, facts, suggestions, ideas, or thoughts, are not accepted by Plugr. Any such submission will be removed by Plugr without being read. Consequently, any resemblance to any aspect of a Plugr creative product, such as a movie, series, narrative, title, or idea, that appears in an unsolicited contribution would be entirely accidental.
11._ DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY AND INDEMNITY.
USE OF THE SERVICES IS AT YOUR OWN RISK, EVEN THOUGH WE TRY OUR BEST TO PROVIDE THE BEST PERFORMANCE OF THE SERVICES. To the fullest extent permitted by law, the services—which include the PLUGR website, content, video player, features, user material, and any other materials contained on or made available through any access point or compatible device—are provided "as is" and without warranties of any kind, either explicit or implied. Apart from the aforementioned, PLUGR disclaims all warranties, including but not limited to, title, merchantability, completeness, availability, security, compatibility, and non-infringement; or that the services will be reliable, accurate, error-free, uninterrupted, and free of viruses and other harmful elements.
NEVER WILL PLUGR, ITS AFFILIATES, SUCCESSORS, ASSIGNS, AND EACH OF THEIR RESPECTIVE INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS (INCLUDING DISTRIBUTORS AND CONTENT PROGRAMMERS) (COLLECTIVELY, THE "PLUGR PARTIES") BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING LOSS OF PROFITS, ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE SERVICES (INCLUDING ANY INFORMATION, PRODUCTS, OR SERVICES ADVERTISED IN, obtained on, or supplied by, any access point or compatible device), regardless of the legal theory (contract, tort, strict liability, or elsewhere), even in cases where the Plugr Parties have been informed that damages may be possible. Limitations on implied warranties and the exclusion or limitation of certain damages are prohibited by certain state laws. A portion or all of the aforementioned exclusions, limitations, and disclaimers may not apply to you if these laws apply to you. NOTHING IN THESE TERMS WILL AFFECT YOUR APPLICABLE NON-WAIVABLE STATUTORY RIGHTS. In no circumstances will our entire liability to you for all losses, damages, and causes of action, whether based on contract, tort (including negligence), or another basis, exceed the $50 or the amount you paid Plugr for access to your subscription during the six months before to the claim.
In the event that you breach or are accused of breaching these terms, or if you use the services (including the content), you agree to defend, indemnify, and hold harmless the Plugr Parties from and against any and all liabilities, claims, damages, expenses, and losses arising from or connected in any way to your use of the services (including the content). PLUGR RESERVES THE RIGHT TO USE SEPARATE COUNSEL AT OUR EXPENSE AND TO TAKE OVER THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER THAT MAY OTHERWISE BEYOND YOUR INDEMNIFICATION.
12._ NOTICE AND PROCEDURE FOR CLAIMS OF COPYRIGHT INFRINGEMENT.
If you think that any User content, Content, or other content that is made available through the Services—including through a link—infringes your copyright, you should file a claim for infringement with Plugr following the guidelines outlined below.
Plugr will handle any allegation of infringement it receives, and we'll take the right legal action in compliance with relevant intellectual property laws. To report alleged copyright infringement, send an email to support@plugr.life, Plugr's copyright agent (subject line: "DMCA Takedown Request"). You can reach us via phone or mail at:
Attention: PLUGR Designated Agent
Plugr Watch, LLC.
1309 Coffeen Avenue Suite #15424
Sheridan, WY 82801
Phone: 307-293-4426
The notification needs to be in writing and include the following details in order to be effective: (i) a physical or digital signature from the person with the authority to act on behalf of the owner of an exclusive copyright interest; (ii) a description of the copyrighted work you allege has been violated; (iii) a description of the location of the allegedly infringing material on the Services that is reasonably sufficient to allow Plugr to locate and identify the content; (iv) information that Plugr can use to get in touch with you, including your address, phone number, and email address; (v) a declaration from you stating that you firmly believe the disputed use is not permitted by the copyright owner, its agent, or the law; and (vi) a declaration from you attesting, under penalty of perjury, to the accuracy of the information above in your notice and your authority to act on behalf of the copyright owner or the owner of an exclusive right in the material. Emails addressed to support@plugr.life that are not related to copyright infringement may not receive a response.
13. ARBITRATION OF CLAIMS.
PLEASE TAKE CARE TO READ THIS. IT AFFECTS YOUR RIGHTS, AND WE WANT YOU TO KNOW THAT. We advise you to check through our frequently asked questions or get in touch with our customer support staff via our Help Center at plugr.com/help if you're having problems using the Services. We wish to expedite and streamline the resolution process in the unlikely event that a problem still needs to be addressed. In order to prevent confusion later, we also want to make it clear now what each of us should anticipate. Therefore, before initiating an arbitration case, you and Plugr agree to first resolve any matter informally for a minimum of 60 days. To accomplish that, kindly submit us your full name, contact details, issue, and suggested fix at PLUGR Watch, LLC., 1309 Coffeen Avenue Suite #15424, Sheridan, WY 82801, Attn: Legal Department. We will get in touch with you via the email address you gave us when you signed up for Plugr if we need to talk about something.
You and Plugr agree that any and all claims, excluding disputes relating to the ownership or enforcement of intellectual property rights, that either of us may have, whether based on past, present, or future events, arising out of or relating to: (i) these Terms (including formation, performance, or breach of them, and including the scope and enforceability of this arbitration provision); (ii) the Privacy Policy, which is incorporated into these Terms, will be waived if we are unable to come to an agreement after talking about it for at least 60 days. Any dispute involving (iii) our relationship or (iv) our use of the Services must be settled by binding arbitration. JAMS Mediation, Arbitration, and ADR Services ("JAMS") will conduct the arbitration in compliance with the JAMS Streamlined Arbitration Rules and Procedures ("JAMS Rules"). You can find the JAMS Rules and information on starting an arbitration at www.jamsadr.com or by calling 1-800-352-5267. Note that by agreeing to this, YOU ARE RELINQUISHING YOUR RIGHT TO A TRIAL IN COURT BEFORE A JUDGE OR JURY. Plugr is glad to grant you the opportunity, as an exception to this arbitration agreement, to pursue any claim in small claims court that is within that court's jurisdiction—regardless of whether you originally discussed it with us informally—so long as you do so solely on an individual basis.
Both you and Plugr agree to arbitrate solely in our individual capacities, not as representatives or class members, and you and Plugr specifically waive your right to bring a class action lawsuit or pursue relief on a class-wide basis. Without the prior written approval of you, Plugr, and any other parties to the arbitration or proceedings, no arbitration or process may be merged with another.
Arbitration can take place online, over the phone, in person, or through the submission of documents, depending on your convenience. Any proceedings that cannot be handled by phone, online, or by the filing of documents shall be held in Los Angeles County, California. If you can show that having arbitration in California would place an excessive hardship on you, you are free to start the arbitration in your home state rather than having everyone come to us in California. You should be aware that the arbitrator's ruling will be final and binding, with the possible exception of a restricted right of appeal under the U.S. Federal Arbitration Act, and that it may be entered as a judgment in any court with the necessary jurisdiction. It should be noted that Plugr does not accede to the jurisdiction of any other court to handle issues that are not covered by these Terms, as nothing in this Section should be interpreted to suggest.
You should be aware that the arbitrator's ruling will be final and binding, with the possible exception of a restricted right of appeal under the U.S. Federal Arbitration Act, and that it may be entered as a judgment in any court with the necessary jurisdiction. It should be noted that Plugr does not accede to the jurisdiction of any other court to handle issues that are not covered by these Terms, as nothing in this Section should be interpreted to suggest.
Of course, feel free to see an attorney if you have any questions about what any of this entails. It's never a good idea to discuss what happens if a problem occurs with one of our users. However, we take great satisfaction in being open and transparent, and we appreciate your understanding in advance of the reasons it's critical that you and Plugr concur on the procedure outlined in this Section.
14._ LIMITATION ON TIME TO BRING A CLAIM.
You and Plugr agree that any claims arising out of or related to these Terms (including Plugr's Privacy Policy), our relationship, or the use of the Services must be brought within a year of the claim's emergence in order to facilitate a speedy resolution of any disputes between us; if not, the claim will be waived. This restriction is applicable independently of the forum where the claim is or may be made in the future.
15._GENERAL INFORMATION.
15.1 International Use. We are an American corporation that provides our services to users internationally. Bringing you as much legally available content as possible is Plugr's mission. Nevertheless, we are constrained by the permissions our content programmers provide us. It is not permissible to access the Services from locations where Plugr does not have rights, where your subscription terms restrict you from doing so, or where Plugr does not make the Services available.
15.2 Export Controls. Software and the transmission of applicable technical data, if any, in connection with the Services are subject to export controls. You agree to comply with all applicable laws regarding software and the transmission of technical data exported from the United States or the country in which you reside.
15.3 Choice of Law and Forum. Without regard to principles of conflicts of law, the laws of the State of California shall govern and be construed in conformity with these Terms. You and Plugr agree to submit to the exclusive jurisdiction of the courts situated in Sheridan, Wyoming, insofar as the arbitration provision set forth in Section 13 is not applicable (e.g., when confirming an arbitration ruling).
15.4 No Waiver/Reliance. Please notify us at feedback@plugr.com (subject line: "TOU Violation") if you witness other parties breaking these terms. Plugr will decide whether or not to react. Any right or remedy under these Terms that Plugr chooses not to immediately exercise or enforce shall not be deemed to be waived by Plugr against any party. Plugr's actions shall not be interpreted as a waiver or a constructive revision of these Terms, even if Plugr's actions seem to you to be contradictory with these Terms.
15.5 Integration, Amendment, Severability, and Electronic Communications. Note that these Terms, which supersede all previous agreements between you and Plugr regarding the Services, include Plugr's Privacy Policy, which is incorporated into these Terms, as well as any end user license agreement that may accompany the applicable Service. These Terms govern your use of the Services (including your use of the Content), with the exception of any services that Plugr may provide to you under a separate signed written agreement. Please be advised that these Terms will take precedence over any information provided by a customer support agent or anything uploaded to our Help Center, if that is the unlikely circumstance. To the extent permitted by law, these Terms apply. You and us both agree that any term of these Terms shall be deemed severable from them and will not impact the validity and enforceability of any remaining provisions in the event that any provision is found to be unlawful, invalid, or unenforceable. We may occasionally use electronic means to contact you regarding the Services and these Terms (such as emails sent to the email address you registered with, notifications posted on the Plugr Site and other Access Points, etc.). You agree that Plugr may send you electronic notices, agreements, disclosures, and other communications, and that these communications will fulfill any legal notification obligations that may be relevant. You also consent to receiving electronic communications from Plugr. For your records, we advise you to retain a copy of any electronic correspondence we provide you with.
15.6 TV Channel Operator.
To summarize: A TV channel operator is someone who creates a scheduled 24/7 TV channel on Plugr to engage with Plugr subscribers who purchase memberships or offerings on Plugr to support the TV channel operator’s programming and paid programming. There are a lot of details below involving payments, fees, taxes, and restrictions that you should read in full if you are a TV channel operator.
To become a TV channel operator, simply launch your TV channel to start offering or premium membership. When you join Plugr, you become part of the Plugr community. You can use operator tools that we provide to, among other things, showcase your programming, engage with the Plugr community, and provide merchandise to subscribers through our merch service. Premium Memberships are for your most passionate fans. On Plugr, you can provide your subscribers with something exciting that gives them special benefits they want, including additional access, merchandise, exclusive creations, and engaging community experiences. In turn, you will receive loyal support from your patrons, and revenue from memberships and offerings that patrons have purchased on Plugr.
16._GENERAL INFORMATION.
16. Abusive conduct.
Everything that happens on your account is your responsibility. Your account may be terminated by us if you break any of our terms or conditions. Avoid doing anything that violates the law, is offensive to other people, misuses Plugr in a technical capacity, or unintentionally harms Plugr by using it as a platform for storage. We could be at danger if you are a creator making money on Plugr because of what you do with those monies. We might therefore additionally examine your activities outside of Plugr. The Security Policy and Community Guidelines contain more thorough information. The majority of issues are covered by these terms and our rules, but we reserve the right to take legal action if you discover a novel and inventive way to harm Plugr or our community.
16.1 Payments.
You have the option to make one-time offers and automatically-renewing subscriptions available on Plugr as a TV channel operator, content provider, or producer. Additionally, in cases where it is permitted and subject to your controls, we may, at our sole discretion, automatically raise the prices of the offerings we make to Plugr subscribers in order to cover the fees levied by the platforms (such as the App Store) on which the related purchases were made.
Although the related platforms may handle payments issues for purchases made through specific platforms (like the App Store), we normally handle issues related to payments, including fraud, chargebacks, and the resolution of payment disputes. We make an effort to give you prompt access to the money you've earned on Plugr, depending on the level and kind of service you choose. You may have to wait a longer period of time to access your cash after making purchases on specific platforms (such as the App Store) and/or with different levels and types of Plugr services. You may also be required to have reserves of funds withheld from you. However, there's a chance that there will occasionally be more delays when obtaining these payments.
In addition, if you violate any of our terms or rules, we reserve the right to suspend or prevent access to these funds for compliance-related reasons, such as obtaining information on your taxes. When this occurs, we make every effort to notify you right away of the cause. Please contact us if you have any questions about why your access to funds is being restricted or denied. We reserve the right to block Plugr subscribers' payments if we suspect them of being fraudulent in order to safeguard TV channel operators. Your account balance may occasionally go negative due to activities like refunds to subscribers and chargebacks from subscribers. In the event that these activities take place, any fees you have paid to Plugr or the platforms (like the App Store) where the purchases were made, as outlined below, might not be reimbursed to you. Should your account balance drop below zero, we keep the right to deduct that amount from any subsequent payments.
We need all TV channel operators who share sexually explicit or nude content to adhere to additional rules in order to ensure that Plugr is a safe community for everyone. If you operate an Adult/ 18+ TV channel, you acknowledge that you are over the age of 18, that you have obtained the written consent of every person portrayed in your programming to appear in it, and that you will use the methods we request to confirm this information. You may get more information about these criteria in our Help Center, where you can also find a consent form template you can use for this purpose. You guarantee that, should we ask for it, you will give us this proof of consent and age verification right away.
16.2 Fees.
As a TV channel operator, content developer, or content producer, Plugr memberships are paid for, and there are fees related to your products. While our Help Center has the most recent information, the general nature of these fees is outlined below. Depending on the amount and kind of Patreon service you choose, such as whether you utilize Plugr's premium membership service, free membership service, or service for enabling one-time transactions, these costs may change at any moment and without prior notification to you:
The platform charge, which can be determined as a percentage of payments that are successfully processed or as a flat price. Please be aware that for service levels and kinds that contain goods, we also charge you for the cost of the merchandise itself depending on the quantity and SKUs of the related items; this is in addition to the platform price for using the merchandise service;
Fees specific to specific Plugr features that may be incurred by using them; these fees may be fixed or expressed as a percentage of payments that are successfully processed;
The payment processing charge, which represents the cost of collecting payments from customers and covers recurring invoicing, recovering denied payments, and combating fraud; it is computed as a percentage of successfully processed payments and a fixed price per successfully processed payment;
The payment processing charge, which represents the cost of collecting payments from customers and covers recurring invoicing, recovering denied payments, and combating fraud; it is computed as a percentage of successfully processed payments and a fixed price per successfully processed payment;
The percentage of properly processed payments made in a currency different than your payout currency is the currency conversion fee.
On your TV channel operator dashboard, you may view the costs associated with any offerings and subscriptions; however, it should be noted that the payout fee mentioned previously is not included in this list. Additionally, as previously mentioned, platforms (such as the App Store) may charge fees for purchases made through them. We try to give you information about those fees in your TV channel operator dashboard. Additionally, Plugr may automatically raise the price of offers to subscribers to cover those fees, when supported and subject to your controls as relevant.
If a Plugr pays in a currency that is different from the currency associated with their payment instrument, then the financial institution associated with that payment instrument may charge them a foreign transaction fee for that payment. We are not applying this fee and have no control over it, have no knowledge of whether the fee is applied, and do not receive any of the funds from that fee.
When a customer's payment is handled in a nation other than the one linked to their payment instrument, the financial institution connected to that payment instrument may charge them a foreign transaction fee for that payment, even if the subscriber pays in the currency linked with that payment instrument. Although we are not charging this fee, we are unsure whether it is, and we do not receive any of the proceeds from it; yet, this cost might be impacted by or originate from decisions we make regarding how payments are processed.
16.3 Tax.
We gather tax identifying information and, in some cases, report this information and earnings to tax authorities as required by law in order to fulfill our tax obligations. For instance, Plugr must provide you with a Form 1099-K at year's end if you are a US citizen or resident and have earned at least $600. We recognize all author profits as received from the sales of products or services for the purposes of Forms 1099-K. Any income, withholding, or other earnings-based taxes that you may owe as a result of money you have earned on Plugr must be reported by you. Our Tax Help Center has additional information.
In addition, we have a global responsibility for some transactional taxes. These comprise state sales taxes in the US as well as municipal service or sales taxes in non-US locales, as well as Value Added Tax (VAT), Goods and Services Tax (GST), and other local taxes (collectively referred to as "VAT"). Please read through our VAT guide and other Help Center pages to find out more about how we handle transaction taxes. The tier or custom payment amount plus the applicable tax will be included on bills delivered to customers and on payments received from them in locations where we are obligated to collect transaction tax from subscribers. In addition to the cost of a relevant transaction, applicable tax will be assessed based on the benefits you indicate you will be providing. The benefit categories you designate for your membership or offering will be used by us to compute, gather, and send the relevant taxes. It is your responsibility to make sure that all of your benefits are appropriately classified, making every attempt to do so in good faith and to the best of your ability with the resources at your disposal. When using the tier tools, sales tax weighting tools, and, generally speaking, when listing and classifying transferred advantages within membership tiers and packages, you agree to provide correct information. The tax amount will be immediately subtracted after settlement, and we will send the money straight to the relevant taxation body. On the details page of your earnings, there will be a record of the transaction tax part of the payment. Where applicable, VAT or sales tax may be included in the amounts payable under this agreement between a creator and Plugr. In this regard, kindly refer to our Tax Help Center. You acknowledge that, at our request or as otherwise necessary, you will give us access to any information and documentation needed for an accurate assessment of your taxes and for compliance.
16.4 Restrictions.
Content creations, film productions, short and long form videos and advantages that go against our rules or policies are not permitted. Visit our Community Guidelines and Benefit Guidelines to find out more. These guidelines basically state that we don't permit:
Content creations, film productions, short and long form videos or benefits that are misleading or deceptive;
Content creations, film productions, short and long form videos or benefits that use others’ intellectual property, unless you have written permission to use it, or your use is protected as fair use;
As a TV channel operator, content developer, content producer or content creator, you are also responsible for keeping Plugr data safe. You agree to our Data Processing Agreement (DPA) in section 16.5.
An account can only be linked to your original work and cannot be bought, sold, or given to another content developer, content producer or content creator.
In an ongoing effort to improve Plugr, we may add, delete, or test new features with a smaller group of creators. It may not be within your control or certain that you will be able to access these functions. Rather, at our sole discretion, we may choose to enable or disable these early-access, beta, or test capabilities. Other limitations and restrictions, such as those we outline in our Help Center, can also apply to certain capabilities.
16.5 Data Processing Agreement (DPA).
By establishing a direct connection with their largest admirers and converting them into paying members (also known as "Subscribers"), Plugr enables influencers on our platform (also known as "Creators") to launch membership businesses.
In order to allow for the fulfillment of membership responsibilities and benefits through direct communication with Subscribers, Plugr gives Subscribers' personal information (also known as "Subscriber Data") to Creators. After that, Creators process Plugr Data to make all of the goods and services—collectively referred to as "Membership Services"—available to Subscribers as a part of their Plugr membership company. To guarantee that Creators uphold Patrons' right to privacy when handling Subscriber Data, Plugr requires all Creators to sign this Data Processing Agreement, also known as the " Privacy Guarantee."
This is a privacy promise that applies only to the Subscriber Plugr Data that Plugr collects and gives to Creators so they can operate a membership business on Plugr. It goes into effect the moment a Plugr account is created.
In addition to Plugr's Terms of Service and Privacy Policy, this Privacy Guarantee will specify how Creators must handle Subscriber Data both during and after their partnership with Plugr.
Definitions.
"Data Protection Legislation" means all applicable laws relating to privacy and the processing of personal data that may exist in any relevant jurisdiction, including, where applicable, the guidance and codes of practice issued by the supervisory authorities. Data Protection Legislation includes, but is not limited to, European Directives 95/46/EC and 2002/58/EC (as amended by Directive 2009/136/EC) and any legislation and/or regulation implementing or made pursuant to them, or which amends, replaces, re-enacts or consolidates any of them, including the General Data Protection Regulation (Regulation (EU) 2016/279).
"Good Industry Practice" means exercising the same skill, expertise and judgement and using facilities and resources of a similar quality as would be expected from a person who:(a) is skilled and experienced in providing the services in question, seeking in good faith to comply with his contractual obligations and seeking to avoid liability arising under any duty of care that might reasonably apply; (b) takes all proper and reasonable care and is diligent in performing his obligations; and (c) complies with the Data Protection Legislation.
The terms "data controller", "data processor", “subprocessor”, "data subject", "personal data", "processing", and "appropriate technical and organizational measures" shall be interpreted in accordance with Directive 95/46/EC, or other applicable Data Protection Legislation, in the relevant jurisdiction.
Scope. The parties agree that Plugr is a data controller and that Creator is a data processor in relation to Subscriber Data that Creator processes in the course of providing Membership Services. The subject matter of the data processing, the types of personal data processed, and the categories of data subjects will be defined by, and/or limited to, those necessary to carry out the Membership Services. The processing to which this Privacy Guarantee applies will be carried out by Creator upon leaving the Plugr platform. The subject matter, duration, nature, and purpose of the processing of the personal data as well as the type of personal data and categories of data subjects covered by this Privacy Guarantee are as follows:
The subject matter of the data processing is Plugr Data
The duration of the processing is for as long as Creator holds Plugr Data.
The nature and purpose of the processing under this Privacy Guarantee is limited to a Creator’s fulfillment of Membership Services to the Plugr.
The type of personal data covered by this agreement is contact information, including but not limited to username, email address, shipping address and pledge amounts.
The category of the data subjects are website users who sign up for memberships on Plugr.
Data Protection. Creator shall adhere to the following requirements:
Processing as Instructed. Creators will process Plugr Data only in accordance with the Plugr Terms of Service, Privacy Policy and this Privacy Guarantee and only in compliance with Data Protection Legislation. The nature and purpose of the processing shall be limited to that necessary to carry out such instructions, and not for Creator's own purposes, or for any other purpose except as required by law. If Creator is required by law to process the personal data for any other purpose, Creator will inform Patron of such requirement prior to the processing unless prohibited by law from doing so.
Extent of Processing. Creator will process the personal data only to the extent, and in such manner, as is necessary for the provision of Membership Services.
Appropriate Technical and Organizational Measures. Creator will implement and maintain appropriate technical and organizational measures designed to protect the personal data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure. The measures shall be appropriate to the harm which might result from any unauthorized or unlawful processing, accidental loss, destruction, damage or theft of the personal data and having regard to the nature of the personal data which is to be protected and as a minimum shall be in accordance with the Data Protection Legislation and Good Industry Practice.
Transfer to Third Parties. Creator will not give access to or transfer any personal data to any third party (including any affiliates, group companies or subcontractors) without the prior consent of Plugr. Creator must also ensure the reliability and competence of such third parties, its employees or agents who may have access to the personal data processed in the provision of Membership Services, and must include in any contract with such third party provisions protecting Plugr which are equivalent to those in this Privacy Promise and the Terms of Service and as are required by applicable Data Protection Legislation.
Reliability and Competence of Creator Personnel. Creator will take reasonable steps to ensure the reliability and competence of any Creator personnel who have access to Plugr Data. Creator will ensure that all Creator personnel required to access the personal data are informed of the confidential nature of the personal data and comply with the obligations set out in this Privacy Guarantee.
Acknowledgement of Data Protection Legislation and Assistance. Creator will take all reasonable steps to assist Plugr in complying with applicable Data Protection Legislation. For example, Creator will promptly inform Plugr in writing if it receives: (i) a request from a data subject concerning any personal data; or (ii) a complaint, communication, or request relating to Plugr’s obligations under Data Protection Legislation.
Destruction or Return of Property Upon Membership Services Completion. Creator will not retain any of the personal data for longer than is necessary to provide Membership Services. At the end of Membership Services, or upon Plugr's request, Creator will securely destroy or return (at Plugr’s election) the personal data to Plugr.
Loss or Security Breach. If Creator becomes aware of any accidental, unauthorized or unlawful destruction, loss, alteration, or disclosure of, or access to Plugr Data processed by Creator in the course of providing Membership Services, it will do the following:
Provide notice to Plugr. Creator shall promptly and without undue delay notify Plugr and provide Plugr with: a detailed description of the Loss or Security Breach; the type of data that was the subject of the Loss or Security Breach; the identity of each affected person if known, and the steps Creator has taken or will take in order to mitigate and remediate such Security Breach, in each case as promptly as such information can be collected or otherwise becomes available (as well as periodic updates to this information and any other information Patreon may reasonably request relating to the Loss or Security Breach); and
Investigate the Matter promptly. Creator shall promptly take action, at its own expense, to investigate the Loss or Security Breach and to identify, prevent and mitigate the effects of the Loss or Security Breach and to carry out appropriate recovery actions to remedy the Loss or Security Breach.
Compliance with Data Protection Legislation. Creator shall comply at all times with and assist Plugr in complying with its applicable obligations under Data Protection Legislation. Creator shall provide reasonable information requested by Plugr to demonstrate compliance with the obligations set out in this Privacy Guarantee. Creator will notify Plugr immediately if, in Creator's opinion, an instruction for the processing of personal data given by Plugr violates any country’s data privacy legislation.
16.6 Being a Plugr subscriber.
As a subscriber, you’re supporting a creator and may receive special benefits like shoutouts, exclusive creations, or merchandise. You pay on a one-time or automatically-renewing subscription basis as specified; Plugr is the billing entity that is associated with this charge. If your primary payment method fails and you’ve configured one or more backup payment methods, then we will charge those backup payment methods based on that configuration.
The timing and amount of each subscription or offering depends on the type of subscription or offering you select and the creator you support. You can see the details prior to purchasing the offering or starting the subscription and you can view all your active subscriptions and your billing history.
To become a subscriber, simply subscribe or purchase a paid subscription or other offering on Plugr. Subject to these terms and full payment of all applicable charges, to the extent a subscription or offering includes access to one or more of a creator’s creations, you receive a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and view those creations for your own private, personal, non-promotional, non-commercial use. Creations you gain access to in this manner will generally continue to be available to you but may become unavailable at any time as described below.
In addition to one-time purchases, there are three types of paid, automatically renewing subscriptions offered on Plugr. One is a monthly subscription where you pay per month. The second is a per-creation subscription where you pay per-creation posted by the creator. You can set a limit on the number of creations you pay for in a single month under this per-creation subscription model. The third is an annual subscription, where you pay for a year of access up front, typically at a discounted rate. Not all types of membership subscriptions are offered by all creators and the current subscription options for a given creator will be presented to you prior to entering into the membership.
Each type of paid subscription automatically renews monthly (for monthly and per-creation memberships) or annually (for annual memberships) until you cancel via your membership settings. If your subscription includes a free trial, then, unless you cancel via your membership settings before your free trial ends, you will be charged for the first time after the specified free trial period ends and you’ll start automatically renewing paid subscription on Plugr of the type you selected. Your recurring charge date may be earlier than the date you first subscribed for reasons including, for example, differences between your time zone and the time zone in which our billing systems operate and your most recent previous charge date being earlier due to variances in the length of months. The amount you are charged for a membership subscription may increase with notice to you. This enables creators to, for example, adjust membership prices to account for increased costs, new or different benefits, or other changed circumstances, just like any other business. Similarly, this enables Plugr to, for example, account for new currency exchange rates by refreshing the conversion rate applied when a patron pays in a currency different than the one chosen by the creator. Plugr does not control the applicable tax that you may be charged, and this amount may increase without notice to you.
As mentioned above, you can end your free trial or stop receiving regular payments whenever you'd like. Recurring charges for monthly and annual subscriptions will be affected if you cancel or reduce the tier support. Lowering the tier support of your membership will affect your subsequent per-creation payment for per-creation memberships; on the other hand, canceling your membership will take effect prior to your subsequent per-creation charge. Increasing your payment to a higher level in an annual membership will take effect in the current payment term. Annual memberships may be canceled, increased, but not decreased. You might receive credit for any payments you've previously made within the current payment term if you increase your payment at that time. For instance, if you decide to upgrade from a monthly to an annual membership, you might be able to deduct the money you spent for that specific month off the annual membership's first year's cost.
Canceling your membership or lowering the tier support below the applicable threshold may result in your loss of access to membership subscription benefits, including a creator’s plugr-only posts and other benefits. You may also lose access to offerings you’ve purchased and membership subscription benefits if, for example and as applicable, your payment method fails, we terminate your account, the creator blocks you, the creator stops making offerings and/or memberships available on Plugr, the creator deletes their Plugr account, the creator changes who has access to an offering and/or membership, the creator removes a post or offering from their Plugr account, we remove the creator from Plugr, we change who has access to an offering and/or membership, or we remove a post or offering from from a creator’s Plugr account. We are not required to allow you to access an offering, be a subscriber of, or to otherwise interact with any particular creator.
Membership options and subscriptions differ, and we have little control over the particular advantages and their caliber. Although we make an effort to flag up phony creator pages, we are unable to verify the legitimacy of any claims made by creators or their identities. We value your assistance in alerting us to dubious creator pages so that we can protect the Plugr community.
This tax is added to the total amount if you are located in a jurisdiction where Plugr is required to charge and collect tax, such as sales tax or VAT. This tax is displayed to you at the time of offering purchase or when you begin a paid subscription, with a few exceptions. Plugr pays the relevant taxing authority all of the taxes it has collected. You acknowledge that tax is mostly location-dependent and that, in order to facilitate correct tax collection, you will maintain your location complete and current.
You may be assessed a foreign transaction fee by the financial institution linked to your payment instrument if you make a payment in a currency other than the one linked to it. We do not apply this fee, we have no influence over it, we don't know whether it is applied, and we don't get any of the money collected from it.
The financial institution linked to the payment instrument may impose a foreign transaction fee on you for payments made in a country other than the one where the payment instrument is registered, even if you make the payment in the same currency as that country. Although we are not charging this fee, we are unsure whether it is, and we do not receive any of the proceeds from it; yet, this cost might be impacted by or originate from decisions we make regarding how payments are processed.
In an ongoing effort to improve Plugr, we may add, delete, or test new features on a small sample of our patrons. You may not have control over certain features, and access to them is not assured. Rather, these early-access, beta, or test capabilities are subject to our complete discretion as to whether or not to enable. Additional limits and limitations, some of which we outline in our Help Center, can also apply to certain functions.
Returns. Refunds are not often given, even in the event that you are unable to access services and/or the benefits of a membership subscription as previously mentioned. However, there may be rare circumstances in which refunds may be given at our sole discretion. Plugr might not be able to handle any related refund requests if you made your purchase on a specific platform (such the App Store). In that case, you might need to get in touch with those platforms directly. Here is where you can find out more information.
16.7 Plugr's role.
In order to implement these terms and our regulations, which include our Community Guidelines and Benefit Guidelines, we review a few pages and postings on Plugr. We also look into allegations of possible infractions. These investigations might take some time to finish, and they might look into activity that happens outside of Plugr because Plugr might be at risk depending on what is done with the money gained there.
Most of the time, we'll work with subscribers and artists to address any possible policy infractions so that they can keep using Plugr. When we think it's necessary to protect creators, subscribers, Plugr, or the larger community, Plugr may cancel creator or subscriber accounts. However, we don't take this decision lightly.
A creator or subscriber may be banned by Plugr from taking part in annual memberships at any time. If a creator is removed from participating in yearly memberships, subsequent customers will no longer be able to acquire annual subscriptions on Plugr on that creator's behalf. If a subscriber is taken out of the annual membership program, they will not be able to purchase any more annual membership subscriptions on Plugr for any creator. However, unless there is a valid reason for it, this won't automatically result in the author or patron being removed from Plugr.
Please let us know if you see potential violations of our Community Guidelines. You can learn how to report them here.
As a multinational corporation with operations across borders, we are subject to trade restrictions and economic penalties, including those imposed by the US Department of Treasury's Office of Foreign Assets Control ("OFAC"). This means that, as decided by organizations such as OFAC, we are not allowed to participate in transactions involving specific individuals, locations, or goods that originate from such locations. Below is a copy of our Sanctions Policy:
Sanctions Policy
We at Plugr are dedicated to maintaining international regulatory standards, especially when it comes to following trade prohibitions and economic sanctions issued by reputable organizations like the U.S. Department of Treasury's Office of Foreign Assets Control ("OFAC"). We must make sure that these rules are followed as a U.S.-based business with global operations in order to uphold our moral and legal standards.
All members are subject to the same penalties policy, regardless of where you live. Giving proper information about yourself and your place of residence is crucial when setting up or upgrading your Plugr page or account. Your page or account could be terminated if you don't comply.
In accordance with our commitment to compliance, we observe restrictions on transactions involving:
Certain countries, including Cuba, Iran, North Korea, Syria, and specific regions such as Crimea, the Donetsk People’s Republic (DNR), and Luhansk People’s Republic (LNR), along with any individuals or entities operating or residing therein
Individuals or entities listed on sanctions rosters, such as OFAC’s Specially Designated Nationals (“SDN”) List or the Foreign Sanctions Evaders (“FSE”) List
In order to protect our community and guarantee compliance with these rules, we implement a number of strategies, such as:
Prohibiting access to Plugr from certain geographic locations
Restricting creators from offering benefits originating from sanctioned areas
Requesting additional information or actions from users to facilitate compliance
We reserve the right to suspend, terminate, or take other action on the account in the event that we discover any breach of trade restrictions or economic sanctions, including using the account from a sanctioned location or giving benefits to sanctioned entities.
It's also vital to remember that other nations may apply extra trade restrictions, and that international law may forbid the export or import of particular goods. Members should become familiar with the applicable jurisdictional legislation before conducting business with foreign parties. Seeking legal advice from an experienced expert is advised.
Furthermore, as part of their own compliance procedures, our payment partners, PayPal, Visa, and Mastercard, independently check financial transactions for compliance with sanctions and may stop transactions. Please be advised that Plugr has no control over or influence over the choices made by these providers.
Due to the constantly changing nature of trade restrictions and economic penalties, updates can come out on a regular basis, which could affect our capacity to interact with members or put more limitations on benefits. We urge members to stay informed by consulting pertinent materials from reputable organizations, such as the European Commission, the US Department of State, the US Department of the Treasury, and the Bureau of Industry and Security of the US Department of Commerce.
Please do not hesitate to contact our Creator Success team if you require any additional assistance or have any questions. We value your assistance in ensuring that Plugr is a law-abiding, responsible community.
16.8 Account Deletion.
By visiting our Privacy Policy, you can always completely remove your account.
At any moment, at our sole discretion, we may suspend or terminate your account. At our sole discretion, we may also remove any descriptions, posts, offers, or benefits and cancel any memberships. You acknowledge that you will not file a claim against us for deactivating or suspending another person's account. Should you attempt to file such a claim, you will be liable for any damages, including legal fees and expenses. This agreement is still in force even if you delete your account.
16.9 Your content creations.
In summary, creators retain complete ownership of their works, and subscribers grant us permission to use their posts as part of Plugr's services, but they also retain full ownership of the content they upload. Verify that you have the right to share the works you upload to Plugr.
Although we require permissions from you in order to run Plugr's services efficiently, creators and subscribers retain complete ownership of the content they upload on the platform. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, worldwide license to use, copy, reproduce, store, translate, transmit, distribute, perform, prepare derivative works, publicly display, and display in connection with any name, username, voice, or likeness provided in connection with it for as long as your creations are posted on Plugr or made available through other means there. You acknowledge that, to the extent permitted by this agreement, Plugr has a "legitimate interest" in any personal data included in your creations.
Even though this may seem like a lot, it's necessary for us to run our services, which include hosting works, giving and advertising memberships to your customers, and enabling community features like commenting on posts. To be clear, we are not purchasing or renting your intellectual property rights from you in order to benefit ourselves. You retain complete ownership over your works of art and everything you publish on Plugr. We promise never to attempt to take credit for your works, to abuse them, or to make money off of them in any manner other than by enabling the Plugr memberships and offerings you have set up.
You agree not to make available creations or otherwise make posts on Plugr that infringe others’ intellectual property or proprietary rights. Plugr reserves the right to remove creations and other material that violate Plugr’s terms and policies, including these Terms of Use and the Community Guidelines. We respond to compliant notifications of claimed copyright infringement and have adopted and reasonably implemented a policy for terminating, in appropriate circumstances, the accounts of creators and subscribers who are the subject of repeated compliant notifications of claimed copyright infringement or other evidence that suggests a pattern of repeat infringement. Information regarding how this policy is implemented as well as the process for reporting or responding to notifications of claimed copyright infringement can be found here.
It is forbidden for subscribers to utilize any way that the creator has not given permission to use their creations, even if it is just to share them with people who haven't bought the offering or subscription that made them available.
16.10 Third-party apps and services.
You could be asked to grant websites, apps, or services access to information about your Plugr account and/or authorization to act on your behalf when you link your Plugr account to other websites, apps, or services. Should you decide to proceed with this authorization step, we will comply with your request and provide the access or authority that you have indicated. Our Privacy Policy has further information.
16.11 Plugr's original creations.
Copyright, trademark, patent, and trade secret laws safeguard our innovations. The text on plugr.com, other Plugr websites, our iOS and Android apps, our APIs, our embeds, our logo, and our codebase are a few instances of our creations. We give authors permission to advertise their Plugr sites using our logo and other trademarks or copyrights. Our Brand Guidelines contain more information about how to properly utilize our logo. Unless we grant you written consent, you are not permitted to use, reproduce, distribute, perform, exhibit publicly, or create derivative works based on our works in any other way If you have any questions, just ask.
We would appreciate your input on how the Plugr product is working, as well as any early-access, beta, or test features you may have been granted access to. We also appreciate your assistance in pointing out any issues, bugs, or defects. You acknowledge that any feedback you give us—such as comments, ideas, problem reports, or recommendations for enhancements—belongs to us and will be used only to strengthen Plugr and support the creative and Plugr community.
16.12 Indemnity.
You agree to hold us harmless from any damages or expenses, including reasonable legal fees, resulting from these conditions or from your use of Plugr. When it comes to the defense of a claim covered by this provision, we reserve the right to have sole control. You will assist us in defending ourselves if we use this correctly. This clause obligates you to indemnify our subsidiaries, affiliates, officers, directors, employees, agents, and outside service providers.
16.13 Warranty disclaimer.
Plugr is offered "as is" and without any type of guarantee. The fullest degree allowed by law excludes and disclaims all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. This clause's disclaimers of warranties also include our affiliates, subsidiaries, and outside service providers.
16.14 Limitation of liability.
We disclaim any liability to you for incidental, consequential, or punitive damages resulting from these terms, your use of Plugr, or your attempted use of it, to the maximum extent allowed by law. Our liability for damages is limited to the money we have made from your use of Plugr, to the maximum degree allowed by law. In particular, we clearly disclaim liability for losses resulting from unfulfilled offers and benefits as well as losses resulting from disputes arising from contracts. The terms "we" and "our" in this section refer to our officers, directors, employees, agents, subsidiaries, and third-party service providers.
16.15 Dispute resolution.
If you have any problems, we invite you to get in touch with us. Should a disagreement emerge regarding these conditions or your usage of Plugr, it will be settled in the federal or state courts situated in Sheridan, Wyoming. For the purpose of settling any such dispute, the parties agree that the Wyoming courts shall have exclusive jurisdiction and venue. These terms, any other Plugr policies, and any dispute that may occur between you and Plugr are governed by Wyoming law, with the exception of its conflict of law restrictions.
16.6 Everything else.
There is no partnership, joint venture, employee-employer, or franchiser-franchisee connection created between you and us; these terms and any linked policies constitute the whole agreement between you and us. Any clause in these terms that is found to be unenforceable is amended to the amount required to make it enforceable. A provision is removed from these terms and all other provisions stay in effect if it cannot be changed to make it enforceable. Notwithstanding the foregoing, neither party forfeits the right to enforce any other rights under these conditions in the future.
We might occasionally alter this terminology. We shall notify you prior to the implementation of any modifications to these terms that we determine to be material, at our sole discretion. If Plugr is still being used after a change, you agree to the updated terms and rules.
We are committed to accessibility for those with disabilities. You can find Plugr’s accessibility policy here. If you use accessibility tools and have questions or concerns, please contact us at info@plugr.life.
By signing up to receive text messages from us, you consent to receive automated promotional and personalized marketing text messages (such as SMS and MMS) on a regular basis. These messages may be sent to the mobile number you provided at the time of signup or to any other number you designate. We may also use an automated telephone dialing system to send texts. Getting automated marketing texts is not a need for making a purchase. There may be message and data fees. The frequency of messages can change. We keep the right to change the frequency of messages delivered at any time in order to send fewer or more messages overall. Additionally, we retain the right to modify the phone number or short code used to send messages. Not every mobile device or handset may be compatible with our messages, and not every location may receive them. For communications that are delayed or never reach their recipient, we, our service providers, and the program-supported cell carriers disclaim all liability.
